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Now Hiring - Call Center Sales Outbound Rep in Florence, KY

Call Center Sales Outbound Rep in Florence, KY

Spectrum

Base Salary Yes (amount not posted)

Total Comp: NA

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Qualifications Years In Sales

Industry: Telecommunications

Benefits: yes

Customer Size: all

Car Allowance: no

Sales Cycle: Short

Travel: none

Years Selling in Industry:

Education:

They Sell Telecommunications Services

To Whom Telecommunications

Location: Florence, KY

3.3

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for target hourly earnings of $24.08/hour or $50,085 annually. Our Top performers earn upwards of $63,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

JOB SUMMARY

The Outbound Sales Representative is responsible for selling Spectrum Internet, Mobile, TV and Phone products to new customers and upselling existing Spectrum Residential customers via outbound calling in a call center environment.

MAJOR DUTIES AND RESPONSIBILITIES

Actively and consistently support all efforts to simplify and enhance the customer experience.

Effectively sell Charter products and services to new and existing prospects.

Consistently achieve a monthly sales quota by adding new lines of service (Primary Service Units; PSUs).

Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc.

Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions.

Act as a product consultant when promoting, recommending and selling the value of Spectrum Residential products and services.

Inform prospects of our product pricing model and Spectrum products competitive advantage compared to other service providers.

Effectively balance new lead generation versus follow up efforts. Create a strong follow-up plan that will allow for greater efficiency and increased sales conversion rates.

Ensure database information is accurate and complete.

Perform other duties as requested.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to communicate orally in a clear, concise and professional manner

Ability to listen and interpret the needs of the prospect

Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales

Ability to show proper judgement and initiative

Ability to pay close attention to detail

Ability to respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations

Ability to effectively use and multitask with a personal computer

Ability to utilize job-specific software applications and other office equipment such as telephone/dialer, headset, copier, fax and calculator

Ability to manage multiple prospects

Must effectively work independently as well as with others

Knowledge of commercial internet, video and data and telephone products and services

Proficient in MS Office and related software applications

Required Education

High School Diploma / GED or equivalent

Required Related Work Experience and Number of Years

Call Center and/or Sales Experience 1+ years

WORKING CONDITIONS

Office work environment where an employee may need to be seated for long periods of time while using a telephone headset and computer.

Exposure to moderate noise levels.

STM[please apply online]-18[please apply online]

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Spectrum

Company Size
10000+ Employees

Founded
2016

They Sell
Telecommunications Services

To Whom
Telecommunications

Website
jobs.spectrum.com

Revenue
$10+ billion (USD)

Spectrum is currently hiring for 293 sales positions

Spectrum has openings in: MI, NC, MA, TX, CA, FL, OH, WI, ME, NY, MO, NV, HI, IN, KY, MN, SC, MT, KS, AL, GA, & WA

The average salary at Spectrum is:

293 Yes (amount not posted)

Spectrum

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Spectrum

Spectrum is currently hiring for 293 sales positions

Spectrum has openings in: MI, NC, MA, TX, CA, FL, OH, WI, ME, NY, MO, NV, HI, IN, KY, MN, SC, MT, KS, AL, GA, & WA

The average salary at Spectrum is:

293 Yes (amount not posted)